Order Processing

Streamlining the Pick & Pack Process

When your orders come in, our integrated software instructs our team to locate, pick and pack the items. This can be for individual items sent straight to customers or large palletised stock orders for your reseller.

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The Pillars of Efficiency

Core Elements of TFP's Effective Fulfilment

Whatever the order your dedicated pickers will get it sorted. Accurate and efficient picking and packing comes down to these core things:

Having the warehouse organised correctly so that things are easy to find.
Having the right systems and processes in place.
Having good people who understand their customers.

All good 3PL providers will do 1 and 2 well but number 3, the people factor, is often neglected. At TFP, of course we have well organised warehouses and great systems and processes but our focus in on factor 3, the people. This is how we shine, this is how we add greater value to our customers.

Delivering Customer Delight

Our People-Centric Approach to Fulfilment

Having great people who are well motivated means that picking and packing is performed more accurately, more efficiently and with greater care than most of our competitors can offer. This leads to greater customer satisfaction and more “delight” (the last part of our process). This all comes down to our people. We look after them well so they will look after you (the customer) well. Its about being in it together.

“We are in it together with our people so they can be in it together with you.”

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Man walking along an isle picking stock from a large rack with multiple drawers.

We have worked with The Fulfilment People for over 20 years as our warehouse storage, distribution, and fulfilment partner. TFP manage multiple busy online corporate web shops for us, often with tight delivery dates. They always go the extra mile and have helped us overcome the challenges of Brexit as we have European and global requirements, all achieved with a seamless process. They offer a high quality packing and fulfilment service. Our two companies have grown together to offer a wide range of services crafting solutions that exceed our needs!

Debbie Willsmer – Managing Director, Willsmer Wagg
The Fulfilment People has played a crucial role in addressing our fulfilment requirements. They’ve been flexible enough to cater to our company’s specific needs, and their dedicated team ensures that even the smallest tasks are handled with utmost care.

Skyline Chess
We’ve been working with The Fulfilment People for many years and have always been impressed by their attitude and flexibility to our changing needs. Their team has a great mix of professionalism, drive, and efficiency to get the job done. As a business partner, they’ve always been a great support and source of information which has helped us build the business across different platforms and marketplaces.

Danielle Hanson & Nick Shirley – Owners, ThreadBear
The Fulfilment People proved to be the perfect partner to develop our business in UK. We can really count on the team to be available, responsive and reliable.

Subsonic

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Get In Touch

We Take Care of Your Fulfilment So You Can Take Care of Your Business

Elevate your fulfilment efficiency with our people-centric approach. Contact us to optimise your pick and pack process today!

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Close up of a man picking contents from a large shelf with multiple plastic drawers.