Order Processing
Streamlining the Pick & Pack Process
When your orders come in, our integrated software instructs our team to locate, pick and pack the items. This can be for individual items sent straight to customers or large palletised stock orders for your reseller.
Clients we work with
The Pillars of Efficiency
Core Elements of TFP's Effective Fulfilment
Whatever the order your dedicated pickers will get it sorted. Accurate and efficient picking and packing comes down to these core things:
- Having the warehouse organised correctly so that things are easy to find.
- Having the right systems and processes in place.
- Having good people who understand their customers.
All good 3PL providers will do 1 and 2 well but number 3, the people factor, is often neglected. At TFP, of course we have well organised warehouses and great systems and processes but our focus in on factor 3, the people. This is how we shine, this is how we add greater value to our customers.
Delivering Customer Delight
Our People-Centric Approach to Fulfilment
Having great people who are well motivated means that picking and packing is performed more accurately, more efficiently and with greater care than most of our competitors can offer. This leads to greater customer satisfaction and more “delight” (the last part of our process). This all comes down to our people. We look after them well so they will look after you (the customer) well. It’s about being in it together.
“We are in it together with our people so they can be in it together with you.”
