Account Management

Your Personal Account Management Team

The people picking and packing your orders are also your direct point of contact.

No annoying ticketing system
No waiting for response by emails
No going through a service desk
Just direct person to person contact with someone who can act immediately.

A Dedicated Team Just For You

Personalised Care and Direct Communication at Your Fingertips

Each of our people has a small, set number of customers they work on. One of the senior people that work your account every day will be designated as your account manager. What this means is that you will always have direct contact with someone on the warehouse floor should you need it.

We have all the software and the systems for logging day to day requests. Through your portal you can:

Amend Orders
View Order Status Summaries
Track Orders
Check Stock
View Inventory History
See Top Selling SKU’s
Add an ASN (Advanced Shipping Notification) to notify TFP of any incoming stock
View Returns
Scheduled and run wide variety of reports
And much more……

But, if you get stuck and really need someone to act fast, your account manager will be there to get things sorted quickly. No annoying ticketing system, no waiting for response by emails, no going through a service desk, just direct person to person contact with someone who can act immediately.

Maximising Efficiency, Minimising Cost

In-House Operations with Outsourced Flexibility and Security

In effect, the way we work means you replicate as closely as possible the care and attention you would expect from your own employees.

It’s just like having your own warehouse but at a fraction of the cost and risk.

Talk To An Expert

Blurred image of a busy office environment with people and computer screens.

The Fulfilment People has played a crucial role in addressing our fulfilment requirements. They’ve been flexible enough to cater to our company’s specific needs, and their dedicated team ensures that even the smallest tasks are handled with utmost care.

Skyline Chess
Gareth and the team at The Fulfilment People have been superb, we have been working with TFP for a few years now and have had a very positive experience with them. Gareth, Dec and Kurt have helped us to integrate our business seamlessly, we have seen improved processing/dispatch times, leading to improved customer satisfaction. A very professional and friendly team.

Stewart Ebbins – Director, Rock Industries Europe Limited
The Fulfilment People have been an invaluable support to us whilst setting up our new brand Gurgly. As soon as we met Gareth and the team at TFP, we were confident that they would do a good job for us. Personable, honest and above all, efficient; the company provide all the key qualities necessary to ensure the smooth running of a fulfilment warehouse. They keep us informed at every stage of the process. We could not recommend TFP more.

Jane Joyce & Rosie Granger – Co-Founders, Gurgly
We’ve been working with The Fulfilment People for many years and have always been impressed by their attitude and flexibility to our changing needs. Their team has a great mix of professionalism, drive, and efficiency to get the job done. As a business partner, they’ve always been a great support and source of information which has helped us build the business across different platforms and marketplaces.

Danielle Hanson & Nick Shirley – Owners, ThreadBear

1/4

2/4

3/4

4/4

Get In Touch

Boost Your Fulfilment With a Dedicated Team

Join us for bespoke account management that ensures efficiency, direct communication and cost-effective solutions tailored for you.

Talk To An Expert

Large warehouse with two people stacking boxes on a palette with a forklift truck in the background.