Account Management
Your Personal Account Management Team
The people picking and packing your orders are also your direct point of contact.
- No annoying ticketing system
- No waiting for response by emails
- No going through a service desk
- Just direct person to person contact with someone who can act immediately.
Client s we work with
A Dedicated Team Just For You
Direct Communication at Your Fingertips
Each team member handles a small, dedicated group of customers to ensure personalised service. One of your senior account specialists will act as your account manager, providing direct access to someone on the warehouse floor whenever needed.
While our software and systems efficiently manage daily tasks via your portal—allowing you to amend orders, track shipments, check stock levels, view inventory history, identify top-selling SKUs, add ASNs, review returns and run detailed reports—you’ll also have a direct line to your account manager for urgent matters.
No ticketing systems, email queues, or service desks—just immediate, person-to-person support to resolve issues quickly and effectively.
Maximising Efficiency, Minimising Cost
In-House Operations with Outsourced Flexibility and Security
In effect, the way we work means you replicate as closely as possible the care and attention you would expect from your own employees.
It’s just like having your own warehouse but at a fraction of the cost and risk
