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Account Management

Your Personal Account Management Team

The people picking and packing your orders are also your direct point of contact.

  • No annoying ticketing system
  • No waiting for response by emails
  • No going through a service desk
  • Just direct person to person contact with someone who can act immediately.
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Client s we work with

  • Thread bear logo in white.
  • Rocksax logo in white.
  • Subsonic logo in white.
  • Gurgly logo in white.
  • Skyline chess logo in white.
  • Willsmer wagg logo in white.
  • Shades dance wear logo in white.

A Dedicated Team Just For You

Personalised Care and Direct Communication at Your Fingertips

Each of our people has a small, set number of customers they work on. One of the senior people that work your account every day will be designated as your account manager. What this means is that you will always have direct contact with someone on the warehouse floor should you need it.

We have all the software and the systems for logging day to day requests. Through your portal you can:

  • Amend Orders
  • View Order Status Summaries
  • Track Orders
  • Check Stock
  • View Inventory History
  • See Top Selling SKU’s
  • Add an ASN (Advanced Shipping Notification) to notify TFP of any incoming stock
  • View Returns
  • Scheduled and run wide variety of reports
  • And much more……

But, if you get stuck and really need someone to act fast, your account manager will be there to get things sorted quickly. No annoying ticketing system, no waiting for response by emails, no going through a service desk, just direct person to person contact with someone who can act immediately.

Maximising Efficiency, Minimising Cost

In-House Operations with Outsourced Flexibility and Security

In effect, the way we work means you replicate as closely as possible the care and attention you would expect from your own employees.

It’s just like having your own warehouse but at a fraction of the cost and risk.

Talk To An Expert
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Client Testimonials

  • Gareth and the team at The Fulfilment People have been superb, we have been working with TFP for a few years now and have had a very positive experience with them. Gareth, Dec and Kurt have helped us to integrate our business seamlessly, we have seen improved processing/dispatch times, leading to improved customer satisfaction. A very professional and friendly team.

    Stewart Ebbins – Director, Rock Industries Europe Limited

  • The Fulfilment People proved to be the perfect partner to develop our business in UK. We can really count on the team to be available, responsive and reliable.

    Subsonic

  • The Fulfilment People has played a crucial role in addressing our fulfilment requirements. They’ve been flexible enough to cater to our company’s specific needs, and their dedicated team ensures that even the smallest tasks are handled with utmost care.

    Skyline Chess

  • Shades Dancewear have started working with The Fulfilment People a year into the startup of our business. We are delighted to work with a dedicated and hard working team and feel so happy that our stock, and in turn Shades customers, are being looked after. The transition onto new systems has been really smooth and we have had help every step of the way and it is great to be able to pick up the phone if we have any queries. We are excited about growing our business with such a dedicated partner.

    Shades Dancewear
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Get In Touch

Boost Your Fulfilment With a Dedicated Team

Join us for bespoke account management that ensures efficiency, direct communication and cost-effective solutions tailored for you.

Talk To An Expert
Large warehouse with two people stacking boxes on a palette with a forklift truck in the background.
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